Legal

Privacy Policy

Last Updated: December 09, 2025

At NAFROK, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

Personal Information

  • Name and contact information (email address, phone number, mailing address)
  • Business information (company name, industry, website URL)
  • Project details and requirements
  • Payment and billing information
  • Communication preferences

Automatically Collected Information

  • Browser type and version
  • Operating system and device information
  • IP address and location data
  • Pages visited and time spent on our website
  • Referral source and clickstream data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our web design and development services
  • To communicate with you about projects, quotes, and service updates
  • To process payments and manage billing
  • To send marketing communications (with your consent)
  • To respond to your inquiries and provide customer support
  • To analyze website usage and optimize user experience
  • To comply with legal obligations and prevent fraud
  • To personalize your experience on our website

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: When you explicitly agree to share your information

Note: We ensure all third-party service providers maintain appropriate data protection standards and only use your information as instructed.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and choices
  • Marketing Cookies: Track your activity for advertising purposes (with consent)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Secure servers with regular security updates
  • Access controls and authentication protocols
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a structured, machine-readable format
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites, including:

  • Social media platforms
  • Client websites we've developed
  • Partner services and tools
  • Payment processors

We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to India and other countries where we operate.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill our contractual obligations
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes and enforce our agreements
  • Maintain business records for legitimate purposes

When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending an email notification to registered users
  • Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Questions About Our Privacy Policy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: